Your questions, answered
At Go Wellness Counselling & Psychological Services Inc. in Edmonton, Alberta, we understand you might have questions before starting your journey towards mental well-being with us. We've gathered some of the most common inquiries to provide you with clear, helpful answers and ensure you feel comfortable and informed about our counselling and psychological services.
Frequently asked questions
We've compiled answers to the most common questions potential clients ask about counselling, what to expect from Go Wellness, and how we ensure a great fit. Our goal is to make starting your journey towards mental health support as clear and comfortable as possible.
Is counselling right for me, or is what I’m experiencing ‘serious enough’?
It’s common to wonder this. If something is affecting your well-being, relationships, or sense of balance, it's reasonable to seek support. You don’t need to justify your experience to begin. Counselling is beneficial for a wide range of concerns, from daily stress to significant life challenges, and we normalize that counselling is not only for crises.
What actually happens in counselling sessions?
Sessions at Go Wellness are collaborative conversations. Your therapist will listen actively, ask questions to understand your experiences, and work with you to explore concerns and develop strategies. It's a safe, confidential space tailored to your needs and pace, guided by your comfort level.
How do I know which therapist is right for me?
Finding the right fit is crucial for effective therapy. We offer thoughtful clinician matching based on your needs, preferences, and cultural background. We also welcome feedback and support respectful adjustments within our team if you feel a different therapist might be a better fit.
How much does it cost, and is it covered by insurance?
Our fees vary depending on the specific service and clinician. We recommend checking with your extended health insurance provider regarding coverage for psychological and counselling services, as many plans do cover a portion or all of the cost. Please contact us at [[phonenumber]] or [[email]] for detailed fee information.
What if I don’t know what to say or what I need?
That's perfectly normal! You don't need to have all the answers or the 'right words' before you come in. Part of the counselling process is to help you explore and make sense of what you’re experiencing. Your therapist will guide you through the conversation at a comfortable pace.
I’m nervous about opening up or being judged.
We emphasize confidentiality, respect, and pacing. Our sessions at Go Wellness are a safe, non-judgmental space, and clients are never required to share more than they’re ready for. Your comfort and readiness always guide the process.
Is counselling actually helpful?
We are transparent about the process, setting collaborative goals and regularly checking in on what feels helpful to you. While we don't make guarantees, many clients find significant benefit in gaining insight, developing coping strategies, and improving their overall mental well-being and relationships.
What should I do to prepare for my first appointment?
You don't need to be fully prepared or have everything figured out. Many people come feeling unsure, nervous, or overwhelmed for their first session, and that's completely okay. The first appointment is about getting oriented and simply beginning the conversation together.
What happens during the first session?
Your first appointment is not about solving everything right away. It's an opportunity for your counsellor or psychologist to learn about you, understand what’s bringing you in, and explore what kind of support might be helpful. The pace is always guided by your comfort.
How is my privacy protected?
Your privacy and confidentiality are paramount at Go Wellness. Our services are provided in accordance with strict professional and ethical standards, including informed consent. Any rare limits to confidentiality will be clearly explained to you from the outset.
What makes go wellness counselling & psychological services inc. special or different?
Go Wellness Counselling & Psychological Services is different because it offers thoughtful, coordinated care delivered by a connected team that values fit, cultural understanding, and ethical practice. Rather than a one-size-fits-all approach, we focus on creating a calm, respectful space where people feel understood and supported at their own pace, with access to both counselling and psychological services under one practice in Edmonton, Alberta.
Ready to take the next step?
Beginning your counselling journey is a courageous step towards enhanced well-being. At Go Wellness Counselling & Psychological Services Inc., we're here to support you every step of the way with compassionate, professional care. Let's find the right path together.